Last updated: October 14, 2026
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit this website or use our services, including booking a vacation rental, submitting an inquiry, or contacting us.
By using this site, you agree to the practices described below.
We may collect the following types of personal information:
Contact Information: Name, email address, phone number
Booking Details: Dates of stay, number of guests, property selected
Payment Information: Collected securely via third-party payment processors
User Account Info (if applicable): Login details and saved preferences
Property Information: If you request a rental income evaluation or property management services, the property location, address, and details you provide
Mobile Phone Number & SMS Consent: If you opt in to text messages, your mobile number, the date and time of your consent, and your messaging preferences (including opt-out requests)
Technical Data: IP address, browser type, pages visited, and time spent on the site (via cookies or analytics tools)
We use the information collected to:
Respond to inquiries and provide customer support
Process and manage reservations or bookings
Communicate important updates or confirmations
Improve website performance and user experience
Evaluate your property and communicate with you about our property management services
Send text messages you have agreed to receive (only if you have opted in to SMS)
Send promotional emails or offers (only if you’ve opted in)
We will never sell your personal information.
We may share your data with third parties only in the following situations:
Service Providers: To process payments, manage bookings, or host data securely
Legal Requirements: When required to comply with applicable laws, legal proceedings, or government requests
Platform Partners: If you book via a third-party site (e.g. Airbnb, Vrbo), your data is also subject to their privacy policies
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service and SMS delivery, is permitted. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you choose to opt in to text messages from Five Star Vacay (for example, by checking the optional SMS consent box on a form on this website), we will collect your mobile phone number and a record of your consent. Providing SMS consent is optional and is not a condition of any purchase or service.
How we use SMS data: Only to send the text messages you agreed to receive, such as responses to your inquiry, rental income evaluation follow-up, and property management service communications.
Message frequency: Message frequency varies. Message and data rates may apply.
Opting out: You can opt out at any time. Reply STOP to unsubscribe. After you reply STOP, you will receive one final message confirming you have been unsubscribed, and you will receive no further texts unless you opt in again.
Help: Reply HELP for help, or contact us at greatstays@fivestarvacay.com or +1 (218) 316-6001.
Sharing: We do not sell, rent, or share your mobile phone number or SMS opt-in data and consent with third parties or affiliates for marketing or promotional purposes.
Protection: SMS data is stored securely and access is limited to authorized team members and service providers who help us deliver messages on our behalf.
For full messaging terms, please see our Terms and Conditions.
This site uses cookies and similar technologies to:
Recognize returning visitors
Remember your preferences
Measure traffic and usage patterns through analytics tools
You can manage cookie preferences via your browser settings.
We implement reasonable safeguards to protect your data from unauthorized access, use, or disclosure. This includes secure payment processing and limiting access to sensitive information.
However, no internet transmission or storage method is 100% secure, and we cannot guarantee absolute security.
You have the right to:
Request access to your personal information
Ask for corrections to inaccurate data
Withdraw consent to marketing communications, including text messages (reply STOP at any time)
Request deletion of your data, where legally permitted
To exercise these rights, please contact us at greatstays@fivestarvacay.com or +1 (218) 316-6001.
This site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies individually.
This site is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we learn that we have collected data from a child without appropriate consent, we will take steps to delete it.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the site indicates acceptance of any modifications.
If you have any questions about this Privacy Policy, please reach out to us:
Five Star Vacay
Email: greatstays@fivestarvacay.com
Phone: +1 (218) 316-6001
